The End User Is King – e–nabling a great customer experience
The consumerisation of IT is having an enormous impact on how we communicate and transact with our customers – internal and external.
On line business owners, IT application professionals, marketers and communicators now need the right corporate approach, processes and tools to deal with the current tidal wave of demand for instant service and feedback.
- What happens when your customer has a bad online experience?
- How can you proactively prevent this?
- How can you safeguard your online revenues?
- How can you protect your brand, attract and retain new customers?
- Why is Application Performance Management critical to online success?
Join us for an engaging and informative breakfast session where you’ll hear about market trends, what other organisations are doing to proactively manage their customer experiences and contributing to enterprise growth.
Register today and be part of a multi-city Australian series that includes leading social media expert Kristen Boschma, Head of Digital and Social Media at Haystac - David Aston, Director , Service Assurance at CA Technologies and a number of real life case studies , tools, tips and examples of the do’s and don’ts of succeeding in the new normal – the digitisation of business.
The End User Is King - Whitepaper (1.5MB PDF)
Join us at End User is King breakfast session – in your city
8:00 am - 10:30 am in your city
Thurs 21st June
Park Hyatt Melbourne
1 Parliament Square, Off Parliament Place
Melbourne, Victoria 3002
Thurs 26th July
190 Elizabeth Street, Brisbane