Business:
Mercator Insurance offers a broad range of insurance solutions for individuals and small- to
medium-sized enterprises (SMEs) in the Flanders region. A subsidiary of the Swiss Baloise
Group, Mercator Insurance employs 650 people and provides its services via a network of
independent insurance brokers.
Challenge:
In order to remain competitive, the company must ensure its products and services meet
clients’ evolving insurance needs. With the delivery of new products and services managed
via a portfolio of projects, Mercator Insurance needs total visibility of these activities to
optimize resource allocation and ensure strategic alignment.
Solution:
To provide a consolidated view of both business and ICT projects, Mercator Insurance
deployed a CA Project & Portfolio Management solution. CA Clarity™ PPM provides the
insurer with a framework for standardized portfolio and project management.
Result:
Mercator Insurance has been able to significantly increase the efficiency of its Project
Management Office and maximize internal resources. Greater visibility of the project
portfolio also enables the company to ensure its project activities reflect strategic
business goals.
