Business: Headquartered in Australia, the Suncorp Group includes a number of general and life insurance businesses, as well as the country’s fifth largest Bank. Suncrop Group is a Top 25 ASX listed business with more than AU$93 billion in assets and 16,000 people serving nine million customers.
Challenge: With business units using different project, portfolio and timesheet management systems, monthly reporting was a challenging task for Suncorp and its Program Management Office (PMO). With teams spread across different cities, states and countries, Suncorp needed a single version of the truth when evaluating group-wide portfolio health, resources, project status and spend.
Solution: Nearly 2,000 employees now use CA ClarityTM PPM (Project & Portfolio Management) to track their activities and record project updates in real time. Deploying a centralised solution has enabled Suncorp to simplify charge-back, improve pipeline management and identify project risks.
Result: Streamlined processes, improved communication and better decision-making mean that the Suncorp PMO is able to deliver more value to the business. Projects are completed faster, at a lower cost and are better aligned to the group’s strategic priorities.