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Role Engineering - the Cornerstone of Role-Based Access Control

Learn how role-based access control can reduce entitlement management costs and complexity by using roles (instead of users) for authorization. (142 KB PDF)

Related Products: CA Identity Manager, CA Access Control

IT Service Management: Select Your Route to ITIL® Best Practice

Chart your ITIL course to IT service management excellence (539 KB PDF)

Related Products: CA CMDB