Todos los conocimientos y documentos

Información

Historias de éxito: Bank of Finland achieves more with less resources.; Mainroad improves customer service levels with integrated IT management processes; myBet.com improves the online gaming experience for 25,000 active players with CA Wily Introscope.; Systalians improves service quality and enables growth at optimised cost for Reunica.; TNT safeguards the delivery of 4.4 million parcels a week

User Communities: Service Assurance Business Community

White Papers: 20 Critical Security Controls (1.1 MB pdf); Cinco preguntas sobre ITSM y la informática en la nube; Accurate End-to-End Performance Management Using CA Application Delivery Analysis and Cisco WAAS; Addressing Echo in VoIP Systems: Understanding and Monitoring Echo Cancellation for Optimal VoIP Performance (493 KB pdf); APM: New Challenges Demand a New Approach; Building Performance into Application Development; Building the Next Generation Data Center: A Detailed Guide; Delivering Exceptional Customer Application Experience; Ensuring reliable service delivery through integrated application performance management and infrastructure management; Enterprise IT Performance Management with LISA VSE; Evolving Application Lifecycle Management for Today's Performance Testing (534 KB pdf); Delivering Exceptional Customer Application Experience; Gestión de infraestructuras para proveedores de servicios (723 KB pdf); Innovations in Managing IT Service Quality; IT Consumers Transform the Enterprise: Are You Ready? (487 KB pdf); IT Operations Wake Up Call The Impact Of Consumer Driven IT; Leveraging CA Application Performance Management in Pre-Production Environments; Linking infrastructure management and application performance management to ensure reliable service delivery; Minimize the Risk of Negative Business Impacts; Optimizing Cloud Application Performance; Redefining IT Management – An Ovum White Paper (123 KB pdf); Tackling the New Normal through Unified Infrastructure Management; The 2012 Application & Service Delivery Handbook; The “New” Infrastructure is Responsive and Dynamic, but can you Manage Performance?; Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency; Transformar los procesos y la cultura de las TI para asegurar la calidad del servicio y mejorar la eficiencia operativa de TI; Using CA Clarity PPM for Application Portfolio Management (1.0 MB pdf)

Documentos

Add-On Services Components: 2013 Packaged Work Product Catalog for CA Service Assurance from CA Technologies (744 KB pdf); Deployment Pack for CA Introscope with Citrix (330 KB pdf); Deployment Pack for CA Introscope with IBM WebSphere DataPower (331 KB pdf); Deployment Pack for CA Introscope with SNMP (324 KB pdf); Integration for CA Spectrum Gateway with BMC Remedy (370 KB pdf)

Brochures: CA Services Overview (779 KB pdf); Put Performance First: Manage Your Cisco World with CA Technologies (1.6 MB pdf)

Data Sheets: CA Mobile Device Management (CA MDM) (385 KB pdf); CA Service Assurance Solutions for Amazon Clouds (460 KB pdf)

Demos: APM Interactive Demo: Ensuring Exceptional End User Experience; CA Application Performance Management Solutions for SAP; Automate and Optimize Service Delivery; CA Application Performance Management; CA Executive Insight for Service Assurance; CA Service Assurance for Cisco; CA Service Operations Insight Demo

Executive Briefs: Monitoring end-to-end service performance across diverse information infrastructures

Preguntas frecuentes: Novedades de CA Application Performance Management (169 KB pdf)

Industry Analyst Reports: EMA Analyst Report on CA Service Operations Insight; Evolve Infrastructure Management Into Service Assurance; CA Technologies Extends Mainframe Mobile Executive Application Visibility with Cross Enterprise APM 2.0; MARKET ANALYSIS: Worldwide Network Management Software and Appliance 2012–2017 Forecast and 2010 and 1H11 Vendor Shares; Making Your Investment in an Executive Dashboard Count: What to Look for and Why; Ovum Solution Guide: Application Performance Management (365 KB PDF); Ovum Technology Audit: CA Service Operations Insight; The Total Economic Impact of CA Service Assurance; Vendor Rating: CA Technologies

Industry Research: CA Technologies Cross Enterprise Application Performance Management (APM); The 2011 Cloud Networking Report

Newsletters: ITKO Insights Newsletter Featuring Gartner

Podcasts: Talking Innovation Podcast, with Andi Mann (12.7 MB mp3); Talking Innovation Podcast, with Jacob Lamm (10.5 MB mp3); Talking Innovation Podcast, with Mike Sargent (14.6 MB mp3)

Product Briefs: CA eHealth® Service Availability (372 KB pdf); CA Infrastructure Performance (869 KB pdf); CA Systems Performance for Infrastructure Managers (1.6 MB pdf)

Recorded Webcasts: Managing service quality and customer experience across your Cisco environment; Service Assurance Webcast Series

ROI Calculators: Benefit Impact Calculator for CA Infrastructure Management

Service Offerings: CA Application Performance Management Implementation Services (446 KB pdf); CA Healthcheck (335 KB pdf); CA Service Assurance Run-and-Operate Services (387 KB pdf); CA Service Assurance Solution Implementation (351 KB pdf); CA Service Operations Insight Implementation Services (391 KB pdf); CA Service Assurance Rapid Implementation (590 KB pdf)

Descripciones de la solución: Resumen de la solución CA Application Performance Management; CA Executive Insight for Service Assurance (303 KB PDF); ¿Administra sus servidores virtuales y físicos como parte de su infraestructura subyacente? (1.2 MB pdf); Flexibilidad y opciones de la gestión de infraestructuras (968 KB pdf); Optimizing the Application Lifecycle; Reliably Predict Infrastructure Needs with CA Application Performance Management and CA Capacity Manager; Service Assurance Solution Brief; Service Assurance Solutions for SAP; Gestión de operaciones y servicios - CA Technologies (1.3 MB pdf)

Technology Briefs: Service Assurance Solutions for Cisco

Trials and Downloads: CA Nimsoft Monitor Trial Evaluation

Videos: Chalk Talk Application Aware Network Monitoring; Chalk Talk – The Dimensions of APM in the Life Cycle; Industry Analyst Perspective from EMA: CA Executive Insight for Service Assurance; Infrastructure Management from CA Technologies – Integration Demonstration; Service Assurance Portfolio: A Whiteboard Overview – Part 1; Service Assurance Portfolio: A Whiteboard Overview – Part 2; The Era of Now, A Special Video Presentation by Peter Hinssen; Why Partner with CA Technologies for Service Assurance Solutions

Noticias

Comunicados de prensa: Las marcas deben considerar el fenómeno “Mobile Economic Time” o se arriesgan a perder clientes; CA eHealth Performance Manager obtiene la certificación Common Criteria de nivel 2; CA Technologies presenta nuevas soluciones que enlazan el rendimiento de las aplicaciones con el de la infraestructura para dar un mejor soporte a los servicios de negocio; CA Technologies y VCE forman una alianza estratégica para facilitar la adopción de clouds privadas; CA Technologies presenta nuevas certificaciones basadas en roles que incrementan el retorno de las inversiones TI de los clientes; CA Technologies posicionado en el cuadrante de líderes de Monitorización del Rendimiento de Aplicaciones; CA Technologies adquirirá la compañía de capital privado ITKO por 330 millones de dólares en efectivo; CA Technologies presenta la nueva generación de gestión del rendimiento de las aplicaciones; David Dobson define la “nueva normalidad” de las TI en CA World 2011; Logicalis UK selecciona a CA Technologies como proveedor preferente de soluciones de cloud privada; CA Nimsoft Monitor ayuda a los clientes a asegurar los niveles de servicio con un avanzado análisis del tráfico de la red; CA Technologies anuncia doce productos certificados por VCE para las plataformas Vblock; CA Technologies presenta una solución de gestión de infraestructura convergente para ayudar a empresas y proveedores de servicios a ofrecer una experiencia de cliente de calidad y diferenciada; CA Technologies lanza CA DCIM 4.0 para ofrecer mayor eficiencia, fiabilidad y agilidad en el centro de datos; Unipol Gruppo Finanziario S.p.A. colabora con CA Technologies para racionalizar la gestión de las operaciones TI; CA Technologies, en cooperación con SAP, ofrecerá nuevas soluciones de aseguramiento del servicio; Mainroad refuerza su cartera de soluciones con CA Nimsoft Monitor