CA Stock Exchange Simulation Overview
The CA Stock Exchange Simulation provides the opportunity to experience the benefits of implementing the IT Infrastructure Library (ITIL) framework, practice process improvement in a fast-moving, dynamic environment, and understand the importance of relationships — people, process, products and partners — and their impacts on IT and business performance. It effectively represents a dynamic organizational culture and IT infrastructure to which you can easily relate, so that you will walk away with the confidence to support and influence process improvement in your organization, optimizing the organization's Enterprise IT Management to continuously improve services and reduce costs.
Schedule a Simulation
To schedule a simulation for your organization, please contact CAEducation@ca.com or call us at 1-800-237-9273 to speak directly with an education coordinator.
Experience the Benefits of Implementing the IT Infrastructure Library
ITIL® has rapidly become the de facto best practice standard in service management and the lens through which the value of services is viewed and measured. IT organizations are turning to ITIL to improve the quality and cost effectiveness of the services they provide to the business.
The CA Stock Exchange Simulation consists of five "trading rounds" that demonstrates the challenges faced by critical IT and business roles across an enterprise, as well as the affected processes and functions and their resulting impacts to the business. At the conclusion of each round, you will review simulation reports and receive a process maturity score. You will then work as a team to apply ITIL best practices to improve business processes, implement "technologies", and develop a communication structure that you will apply to subsequent rounds. Ultimately, you work toward reaching a maturity level where IT Services is no longer a reactive organization and can provide value to business, thus maximizing profit.