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Application Performance Management

2009 CA Web Stress Index

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  • Web Stress identified as Major
     Cause of Worker Frustration
  • Web Stress Amongst European
    Consumers Impacts Buying
    Behaviour

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Do your customers keep you awake at night?
Deliver a poor customer experience and you’re likely to be out of business tomorrow. In this world of Web transactions, your customers want fast, reliable, and rewarding service. (read more)

Managing Service Quality at the ITIL Level
In their current version, the ITIL standards describe three implementable IT service management methods that have become simplified and unified thanks to the latest software tools, automation and integration. (read more)

Data Center Automation

Cloudy… but No Fog
Cloud computing is appealing in terms of costs if businesses are smart about how a project is planned and operated. Instead of buying hardware and software (fixed costs), they can instead purchase external services on an as-needed basis, thereby incurring only variable costs, which in turn will reduce internal IT costs. (read more)

The Value of Business Driven Automation in Lean IT
As more and more organisations think ‘Lean’, Business Driven Automation is in the forefront as an enabler to achieve lean goals, primarily maximising value while minimising waste. Kirsten Cox, Product Marketing Director, CA examines the emergence of this intelligent automation strategy and its role in helping IT to respond at the speed of business. (read more)

Infrastructure Management

Virtual Clouds Bring Sunshine
Make no mistake, virtualisation and cloud computing provide the opportunity for strategic IT transformation. Together, they’re the next ‘big thing’ in IT ? changing the way IT services are built, the way they are consumed, and the role of IT itself. (read more)

The Role of Service Assurance in a Lean IT Strategy-Tips for Success
Lean IT is an approach to process improvement that can help you deliver the most value to your customers. Its central concern is the elimination of waste—work that doesn’t add value to a product or service. And in today’s economy, running an IT department on a lean budget and with a lean staff isn’t optional, it’s mandatory. (read more)

Lean IT

NEW - Preparing for the Upturn with Lean IT

24 August 2009 - A survey just released and commissioned by CA reveals that organisations are adopting a Lean IT strategy. The core philosophy of Lean IT can be summarised in four words: maximise value, minimise cost.

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Preparing for the Upturn with Lean IT
A survey commissioned by CA to examine the investment challenges and priorities for EMEA organisations in the recession (read more)

Lean times call for Lean IT
By applying ‘lean’ thinking to IT, Gregor Petri, EMEA Product Marketing Advisor, CA argues, CIOs can identify opportunities to reduce waste, increase efficiencies and improve the customer experience. They can more effectively manage complexity and risk. They can maximise the value IT delivers. (read more)

Mainframe

NEW Media Event, Prague: The Mainframe: Surviving and Thriving in a Turbulent World - How CA helps organisations achieve Lean IT with Mainframe 2.0

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The Mainframe: Surviving and Thriving in a Turbulent World

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The more things change…
The events of past 8-12 months have left many of us in shock. “Truths” we all relied on no longer seem to make sense. But more importantly, most of what we planned and executed in the comfort of a booming and ever growing economy is now under scrutiny. And this is especially true for IT. (read more)

Come down from your cloud
The mainframe is an active part of modern, heterogeneous applications. This conjures up new challenges in performance management. IT solution architects sometimes neglect that issue. (read more)

On Demand (SaaS)

SaaS Beats the Gloom
Tighten your seatbelts, the economy’s getting bumpy. So it’s unusual to come across a solution that’s enjoying roaring success; a business strategy that’s experiencing unprecedented growth against a grim economic climate. (read more)

Project and Portfolio Management

PPM On Demand Delivers Low, Low TCO
Considering a Project and Portfolio Management (PPM) solution, but still sceptical about its true return on investment? Then rest assured that PPM based on Software as a Service will deliver greater cost savings than you ever imagined (read more)

The Quick, Low Risk Route to PPM
As cloud computing rolls over the skyline, Pradeep Bhanot from CA Marketing (Europe) explains how the SaaS model can help organisations quickly exploit low-risk, low-cost, and high value Project and Portfolio Management (PPM) solutions. (read more)

Recovery & Storage Management

Actively increase information capital
The most commonly used means of communication in companies is e-mail - and the least actively managed. Consequently, there is an elevated risk of failure to archive or retrieve business documents in e-mails in a legally conforming manner. (read more)

Balancing the Risks and Costs
Enterprises can protect their business-critical data and applications through high-availability physical and virtual IT environments, in the process guaranteeing smooth, uninterrupted business operations. (read more)

Security Management

A Compelling Case for Continuous Compliance
Compliance to most organisations is not a one-time effort, but a continuous endeavour to run operations in a more controlled and accountable manner. (read more)

Identity, Roles and Entitlements-the Road Ahead
We manage identities to ensure that users’ entitlements are correctly managed. However, as Tim Dunn, Vice President Solution Sales, CA argues, the key to successfully managing entitlements is to use a role-based approach where users’ entitlements are related to the job they perform. (read more)

Service Management

A Catalog of Ways to Achieve Lean IT
Applying ‘Lean’ principles originally designed in manufacturing allow IT to identify and eradicate anything that is wasteful within IT management.
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CMDB, the “Bill of Material” of the IT factory
For years manufacturing has relied upon a central document called a Bill of Material, which describes, in minute detail, each component of the product. It serves as the foundation for design, procurement, manufacturing and distribution, and therefore as the foundation for companywide planning, costing and communication. (read more)