Emerging service delivery models are changing the nature of the application lifecycle. Cloud computing and managed services promise substantial cost and flexibility benefits, but make the performance of applications dependent on services outside the enterprise. Highly virtualized, dynamic infrastructures make it difficult to predict or assess exactly what makes up the production environments. As a result, offline testing models are becoming obsolete and meaningful metrics can only come from real-world, production environments. Organizations once solely dependent on synthetic tests are challenged to respond to this change.
Panelists at this event included:
Chris Hindy - Senior Manager, Service Assurance Delivery at Research In Motion
Jim French - Distinguished Engineer, Data Center Networking at Cisco
Charlton Gronlund - Vice President, Sales Quality, Risk and Management at SAP
Chris Cook - General Manager, Assurance CSU at CA Technologies