IT Management as a Service

Get the full-featured IT management solutions you need — without investing the time and money to install them in-house.

IT Management-as-a-Service solutions from CA Technologies provide access to our industry-leading solutions via a cloud-based delivery model, so companies and service providers of all sizes can use ITMaaS solutions to simplify operations and increase end-user service levels.

Our solutions offer those with a preference for a SaaS-consumption model a compelling choice for full-featured, easy-to-maintain IT management solutions.

Take Away Documents

CA Nimsoft Service Desk

Connect to a better approach in service management.

  • True SaaS-based offering - no hardware to configure and no software to manage
  • Intuitive interface that helps drive customer satisfaction while reducing training needs
  • Mobile and collaborative capabilities that can improve productivity for both analysts and business users
  • Configurable to your specific business requirements—without any coding
  • Action-driven workflows direct analysts through pre-defined processes
  • Built in, ITIL-based best practices—featuring nine PinkVERIFY certified processes

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CA Nimsoft Powers Xigent Solutions’ Hybrid Managed Services Offering

CA Technologies Provides Sneak Preview of New CA Nimsoft Service Desk at FUSION 2012

CA Nimsoft Monitor Helps Customers Better Safeguard End-to-End Service Levels With Advanced Network Flow Analysis