Education Partners

CA Authorised Training Partner (ATP) recognised partners have demonstrated a commitment to helping their customers maximise the business value of CA technology by selling and delivering education to their customers. ATP partners have CA trained instructors on staff authorised to deliver training to their customer base which helps increase customer satisfaction and reduce support costs.

When CA Education conducts an Instructor Certification, the instructor candidate is evaluated on the following criteria:

Communication Skills – 25%

Teaching Skills – 50%

Industry and Technical Knowledge – 25%

In order to be certified, the Instructor Candidate must get a passing score of 85 out of 100 and also not receive a grade of “F” on any of the specific criteria.

Each major category on the evaluation is broken down further to cover the following skills:

Communication Skills

Teaching Skills

Industry and Technical Knowledge

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Prior to certification, it is recommended that the following preparation activities be performed:

1. The Candidate and Education Delivery Manager will discuss the candidate's certification preparation activities. The Education Delivery Manager will document the activities and dates for completing each action item in the plan and forward a copy of the plan to the candidate and the appropriate Certifier. The plan will also include any additional technical training to give the candidate the proper technical background to teach the course.

2. The Candidate will be scheduled to attend the CT900 Instructor Training class.

3. The Candidate will obtain teaching materials from the Education Delivery Manager, via instructor CD. This includes the following: Instructors Guide, Student Guide, Presentation Materials, and Exercise Files.

4. The Candidate will attend a class as a student in order to be able to use the technology covered in the course and the course.

5. The Candidate will practice using the technology as a user. At the conclusion of this activity the candidate should be technically competent with the technology covered in the course. If any technical certifications are required to teach a course, then these also have to be obtained as part of the candidate’s development activities.

6. The Candidate will attend a second class offering to observe the instructor's course delivery skills (depending on the instructor skill level). The candidate will focus on teaching techniques, information to be conveyed, transition, and timings of course delivery.

7. The Candidate will practice-teach the course. At the conclusion of this activity the candidate will be ready to perform the teach-back.

Steps in the Certification Process:

1. The Education Delivery Manager and Certifier determine date and location of the teach-back.

2. The Certifier arranges for the classroom, materials, image and any other logistics.

3. All pertinent information is sent to the Delivery Manager.

4. The Certifier conducts teach-back session.

5. The Certifier completes the Instructor Evaluation Form.

6. The Certifier sends form to the Delivery Manager.

7. The Delivery Manager confirms decision of Certifier.

8. The Delivery Manager adds new skill to Instructor's profile in GEMS.

9. The Delivery Manager sends notification to the Scheduler.

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To achieve ATP status, you must:

Please allow a minimum of one month for application review after all required items are submitted. CA reserves the right to deny authorisation where, in CA’s opinion, the market will not support an additional partner. If application is approved, all applicant’s instructors participating in the partnership must follow and complete the CA Instructor Certification Process.

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