Business: Founded in 1954, CERN, the European Organisation for Nuclear Research, is one of the world’s largest and most respected centres for scientific research. Located on the Franco-Swiss border near Geneva, CERN was one of Europe’s first joint ventures and now involves 20 Member States.
Challenge: CERN relies on a variety of online applications to deliver long-term, high-profile projects involving scientists and institutes around the globe. When its project management application encountered performance issues, the organisation needed to get to the root of the problem fast.
Solution: To safeguard the performance of its project management and other online applications, CERN uses CA Wily Introscope®, a key component of the CA Wily Application Performance Management solution. Using less than five percent of server processing power, the solution enables 24x7 proactive monitoring, root cause analysis and automated performance alerts.
Result: CERN’s IT support team is able to proactively manage the organisation’s core online applications. This helps to safeguard the timely delivery of strategic and high-profile projects and maintain CERN’s reputation for ground-breaking research.
