Business:
Landwirtschaftlicher Versicherungsverein Muenster (LVM) provides a range of insurance
products and services to three million customers in Germany. The company has 2,500
offices and administers nine million contracts.
Challenge:
To provide high levels of customer services, LVM must have reliable access to
policyholders’ data. Data availability is dependent on the performance of the company’s
mainframe and associated applications, which process millions of transactions and batch
jobs every day.
Solution:
TRILOGexpert TriTune® and TRILOGexpert APC™ for TriTune have enabled LVM to
automate performance management for its core mainframe applications. As a result, LVM
has been able to halve its daily batch processing time, speed up IMS transactions and free
up mainframe capacity.
Result:
Faster transaction and data processing means a higher level of service for the company’s
millions of customers. Better mainframe application performance has also enabled LVM to
increase staff productivity and decrease costs.
