Business:
GaVI is an IT service provider founded by a conglomerate of insurance companies in
Germany, including Versicherungskammer Bayern, Provinzial and OEV Online Dienste
GmbH. The organisation supports 30,000 end user devices and email accounts, 2,200
servers and 75 Internet pages on behalf of its customers.
Challenge:
Technology is fundamental to the day-to-day operations of GaVI’s insurance clients. Poor
application response times will therefore not only impact the insurance companies but also
policyholders. With Web-based solutions becoming increasingly important to its clients’
operations, GaVI needed a specialised application performance monitoring solution to
safeguard the availability of online systems.
Solution:
Using CA Wily Introscope®, part of the CA Application Performance Management solution,
GaVI can monitor a wide range of Web application environments for its customers. This
not only helps to speed up problem resolution but also prevents issues from occurring in
the first place.
Result:
GaVI can centrally track response times for its customers’ Web environments and maintain
higher levels of application performance and availability. This not only benefits GaVI but
also its insurance clients and their policyholders.
