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Support

Welcome to CA Technical Support. Our goal is to provide you with support services that protect and enhance your investment in CA technology. To meet your unique support needs, CA has a variety of support options available.

Please select your customer type from the options below to learn more about the support options available to you and how to contact us.

Technical Support

 
 
 

When it comes to system availability, time is money. Any problems, even relatively minor ones, can have a significant impact on your business. Your IT departments must be able to support every user of every CA product no matter when they call, where they call from or what they are calling about. From the simplest question to the most urgent matter—from a systems administrator to the CIO—you need immediate access to a qualified professional who can provide a fast and effective response.

CA Global Security Advisor

Research and react to global threats. Our network of experts from around the world provides clean-up utilities, detection signature files, remediation instructions and more.

User Groups

At CA, we recognize the integral role our global user communities have in the continued success and development of our solutions and services. The objective of CA’s User Groups is simple—to foster active and ongoing communication between our customers, CA development and CA support teams.