- CA Technologies Service Assurance 2011 Study
Mobile Economic Time — the new
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CA Technologies recently conducted a study to understand how Smartphones and tablets have enabled consumers and knowledge workers to convert dead time into “mobile purchasing, working, networking” moments. We define this as Mobile Economic Time —a new “Time Zone”.
The Study highlights how savvy consumers are using their dead time to re-claim an extra 38 days to engage with online services and the need for businesses to ensure optimal user experiences anywhere, anytime.
Find out how your business can embrace the Mobile Economic Time (MET) to drive revenue and growth, whilst meeting expectations and maintaining an excellent and secure customer experience by accessing the material below.