Business:
Navy Federal Credit Union (Navy Federal) is the world’s largest credit union. Founded in 1933 as a not-for-profit organization it provides financial services to more than 3.6 million military and Department of Defense personnel and their families via its network of 205 offices worldwide.
Challenge:
Navy Federal needs to ensure long-term quality of service due to its rapidly growing membership and extended global presence. At the same time, it needed to minimize costs, allowing its services to remain highly competitive and attractive to military personnel and their families.
Solution:
CA Technologies Database Performance Management solutions, CA Detector and CA Subsystem Analyzer, have been integrated into Navy Federal’s existing database management solution. CA Subsystem Analyzer helps the company manage CPU utilization, disk and memory, while CA Detector helps ensure throughput, availability and performance are optimized to meet the service expectations of Navy Federal’s members.
Result:
A more proactive approach to performance management has enabled Navy Federal to increase DB2 transaction throughput by 30 percent and reduce DB2 distributed CPU usage has reduced by 40 percent. This helps Navy Federal to offer an improved service at reduced cost to its fast-growing membership.
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