Security Notice for CA ARCserve® D2D
CA Technologies Support is alerting customers to a security risk with CA ARCserve D2D r15. A vulnerability exists that can allow a remote attacker to execute arbitrary code due to vulnerabilities inherent in the Tomcat and Axis2 3rd party software components. CA Technologies has issued the following patch to address the vulnerability: RO26040.

For more information on the vulnerability, please review:
CA20101231-01: Security Notice for CA ARCserve D2D.

CA ARCserve® D2D R16 Alpha Program
CA Technologies is pleased to invite readers of the CA Tech Insider - CA Recovery Management newsletter to participate in the CA ARCserve D2D R16 Alpha program. Your participation offers you the ability to validate CA ARCserve D2D R16 Alpha in your own environment, allowing you to give us feedback on product enhancements, quality, and the Alpha/Beta Program.

CA ARCserve® r16 Beta Programs
You are invited to participate in one or more of the CA ARCserve r16 Beta Programs. Your participation offers you the ability to validate individual products or the full CA ARCserve Family of Products in your own environment:

• CA ARCserve® Backup - Beta in progress. Sign up now!
• CA ARCserve® D2D - Beta coming in mid-February 2011
• CA ARCserve® Replication and High Availability - Beta coming in late February 2011
• CA ARCserve® Data Management Applications - Betas coming in March 2011

Come check out our CA ARCserve D2D r16 Beta which includes new support for cloud storage and many enhancements around performance, granular recovery and manageability. As a participant in the Beta Program, you will communicate directly with the Beta Research and Development team to investigate and address any reported problems, questions, or comments.

CA Recovery Management Global User Community
Gain valuable product knowledge and insight with CA Communities. Could you benefit from practical product knowledge from other CA solution users? Would you like to have insight into product roadmaps, presentations and product specific training? Visit communities.ca.com, where you will find the directory of online global user communities & regional user groups with event listings, message boards/discussion forums, document libraries and more.  Joining a CA Community is as easy as logging in with your CA Support Online identification, searching for available communities, and clicking "JOIN COMMUNITY" on the respective community's home page. Join The Recovery Management Global User Community today.

Get Your Voice Heard: Tell Us What You Need in Product Documentation
Are you sometimes frustrated trying to find the right supporting product information? Do you wish you could directly tell us what you need for product documentation? Well, now you can!
Join the CA Technical Publications Advisory Council (TPAC), and tell us what you think will help you get your job done more efficiently.  CA TPAC is an interactive forum, open to any Community Member that acts as an advisor to CA Technologies by communicating suggestions about product documentation directly to CA Technologies.

Join and find more information here or contact customerprograms@ca.com.

Once you join, you'll get email announcements about upcoming TPAC meetings. You can also check the TPAC community page for meeting announcements, past recorded meetings and presentations, and other helpful resources. So get involved in TPAC today for even better support documentation tomorrow!

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CA Education's number-one priority is to help maximize your CA software investment. That is why we work with you to identify your educational needs, provide a range of flexible learning options, and outline an effective plan to meet your goals. Here are the latest Learning Paths for XOsoft™ and ARCserve®. Contact us today to discuss your organization or personal training needs.

CA ARCserve® Backup for Windows

• Unable to detect the USB devices when doing the Disaster Recovery
• How to configure Exchange 2010 backups via a specific IP.

CA ARCserve® Backup for Linux and UNIX

• Is it possible to merge/restore a tape in ARCserve Backup from a different platform?
• GFS job does not backup last modified file with backup type as incremental for Unix/Linux client agent

CA ARCserve® Replication and High Availability (formerly CA XOsoft™)

• CA ARCserve RHA or CA XOsoft Manager is Unreadable