CA Application Performance Management 9.1 Announced at CA World® 2011
Announced in Las Vegas at CA World 2011, the latest release of CA Application Performance Management (CA APM) unleashes the next generation of Application Performance Management with the industry's first and only unified application, infrastructure and network performance solution that helps eliminate hybrid-cloud infrastructure blind spots to put customers firmly in control of the end-user experience. By linking transaction performance to the failing application, network and infrastructure component, CA APM empowers customers to rapidly isolate, diagnose and resolve problems across technology silos. This 360-degree view of the environment provides a single source-of-truth that allows customers to gain better control of the end-user experience across a hybrid cloud while providing data on how well it delivers on business objectives and SLAs.

Part of the complete CA APM solutions offering, CA APM Cloud Monitor makes the full-featured CA APM solution even more comprehensive with a cloud application monitoring service that provides end-to-end transaction visibility into cloud applications. By testing application performance from outside the firewall, customers can quickly and accurately verify that SaaS vendors and MSPs are meeting SLAs.

Read more about CA APM 9.1 in this Network Computing article which also features CA Executive Insight, a new Service Assurance product unveiled at CA World 2011. Key capabilities include real-time metrics through CA APM for insight into how IT services impact revenue generation, internal productivity and brand value; interactive dashboards for selecting, organizing and monitoring business indicators; and mobility support for iPhones, iPads, Android devices and laptops.

Announcing the New CA Virtual Desktop Automation for Vblock™ Platforms
Roll out virtual desktop environments quickly and efficiently with CA Virtual Desktop Automation for Vblock Platforms, which is designed to streamline and automate the delivery of virtual desktops as a service. Comprised of CA Process Automation and CA Service Catalog, this solution contains out-of-the-box content and integrated pre-packaged workflows.

This solution offers a self-service portal and service catalog with native multi-tenancy and preconfigured, automated workflows and service definitions, service offerings to manage the lifecycle of virtual desktops, flexible, on-demand provisioning for customized virtual desktops, and service metering and billing that supports fixed pricing, a billing and financial reporting engine and integrated chargeback. Click here for more information.

Want to Review the Experience of CA World® 2011, or Get to View the General Sessions if you did not attend?
CA World 2011 brought together over 6,000 IT management experts from around the world to share best practices and experience new solutions from CA Technologies, our customers and our partner ecosystem.

One exciting new element to CA World 2011 was the addition of our virtual CA World event. This provides you with access to many of the general and smart sessions, as well as exhibit booths from our focus areas and key sponsors and interviews with industry luminaries from our broadcast center.

Over the next couple of weeks, we will continue to add even more content such as additional videos, session presentations and demos to the virtual event. We will make it available to you and your peers for the next six months so you can extend the experience beyond the live event. This was an exciting time in the Industry where there's never been a greater need for IT to move at the constantly accelerating speed of business. CA World 2011 was the place to learn how to deliver IT services and applications when and how your company needs them.

CA eHealth® r6.3.0 General Availability Announcement
We are pleased to announce that CA eHealth r6.3 is now available. CA Technologies is changing the name of CA eHealth Performance Manager to CA eHealth to simplify product naming. New product collateral and the corporate web site will begin to use the new name immediately. We tentatively plan to change the product documentation and user interfaces to the new product name in the next feasible product release. Please go to the product page for the detailed announcement.

CA Application Performance Management Roadmap
To view this product roadmap that was posted in November 2011, please login to support.ca.com and go the product page.

CA Green Books and Green Papers - providing implementation best practices and use case scenarios to assist you with optimizing CA Products and solutions in your IT environment. Available for download on CA Support Online at ca.com/greenbooks.

CA eHealth®/Spectrum® Community News

eHealth®/Spectrum® and NetQoS Communities to Merge Into CA Infrastructure Management Community
by Michiel Helder, eHealth/Spectrum Global User Community President

As announced during our shared community meeting at CA World® this year, the CA eHealth/Spectrum and CA NetQoS communities have decided to merge to become the CA Infrastructure Management Global User Community. Many of our members are users of both products and the future direction for these products is also to become more and more integrated into one Infrastructure Management solution. With this merger, we believe we can take all the best aspects of both communities to provide our members with even better information and value. You will see the power of the eHealth/Spectrum community, the largest community for distributed products at CA Technologies, combined with the rich social media integration from the NetQoS community.

December 2011 will be used to make all the preparations including setting up new social media accounts, some of which are already active like on LinkedIn and Facebook. The community on MyCA will be based on the current eHealth/Spectrum community to try to minimize impact on message board subscriptions and other online activities. But, unfortunately, we won't be able to do the transition without any changes. The members and content from the NetQoS community will be moved. This will result in some changes in links for rss feeds and subscriptions.

We will also be looking for people who might be interested to take a position on the board which will run the community. Nominations for board positions can be submitted until December 20, 2011, after which the process to select the new board members will start. The new community with its new board will officially become active with the start of the new year.

More information on how to submit nominations for board positions and which positions there are, as well as more about the merger and our progress will be posted on the eHealth/Spectrum and NetQoS communities on MyCA (communities.ca.com)

CA Wily Community News
The next CA Wily Global User Community Meeting is scheduled for January 19, 2012, 10:00 a.m. and 04:00 p.m. ET. CA Principal Product Manager Raj Marripalli will present a CA Wily APM 9.1 overview. Stay tuned to the message boards for webinar and call information.

• CA eHealth®/CA Spectrum® Global User Community
• CA NetQoS Global User Community
• CA Wily Global User Community

CA eHealth®/CA Spectrum® Global User Community

Past Webinars

• Tuesday, September 27, 2011 - Recording Available
• Tuesday, August 30, 2011 - Recording Available
• Tuesday, August 23, 2011 - Recording Available
• Tuesday, May 31, 2011 - Recording Available
• Tuesday, May 24, 2011 - Recording Available

CA NetQoS Global User Community

• Wednesday, September 21, 2011 - Recording Available
• Thursday, June 09, 2011 - Recording Available
• Wednesday, March 09, 2011 - Recording Available

CA Wily Global User Community

• Thursday, January 19, 2011 - Check Message Board
• Thursday, October 20, 2011 - Recording Available
• Thursday, July 21, 2011 - Recording Available
• Thursday, April 28, 2011 - Recording Available

The Tip of the Spear of Your Automation Initiatives
Every enterprise wants to gain efficiencies through automation of manual tasks. Many companies are burdened with manual, slow and inconsistent processes that take too long and cause service delivery to be delayed. But regardless of what IT process is being automated, there is always a business facing services that are needed by your users and customers. And automation tools by themselves often address only the technical touch points, without providing any connection to the business community. In this webcast, learn how CA Service Catalog, CA Virtual Automation, and CA Process Automation provides business relevance to your services and becomes the tip of the spear for your automation initiatives. You will learn:

• Gaining efficiencies through automation of manual tasks
• Industry challenges and goals
• Virtualization and automation maturity curve
• Practical examples of automating enterprise service delivery

Automate Your IT Financial Management Initiative
Struggling with costing or pricing your physical and cloud services? Want an easy-to-use solution that automatically calculates service usage in financial terms, not operational metrics? Check out how the powerful financial management capability of CA Service Catalog creates a system of record in your journey to transform your IT organization to a proactive strategic business partner.

www.youtube.com/watch?v=wtPpZGwUeQI

Ready to Become CA Certified With CA APM, CA eHealth® r6 or CA Spectrum® r9?
CA Technologies now offers a formal certification program where you can become a Certified Administrator or Professional in CA products, gaining both industry recognition for your expertise and a hiring advantage in this competitive IT marketplace.

The Administrator level of certification is designed for professionals managing post-implementation environments.

The Professional level of certification is designed for professionals actively engaged in installing and implementing environments.

To learn more about Certifications from CA Technologies, visit ca.com/certifications. Role-based Learning Paths for Service Assurance:

• CA Spectrum
• CA NSM
• CA NetQoS
• CA eHealth
• CA APM

Behind the curtain is where most of the activity happens. In front of the curtain is where most of the talking occurs. These past few months, I have explained the value of using a professional services organization to implement or optimize your service assurance solution. Read about this and more in the Service Assurance Daily.