GRI Index - CA Technologies

CA Technologies adherence to Global Reporting Initiative's G3.1 Guidelines illustrates our dedication to higher transparency and disclosure. Our reporting is GRI-checked Application Level A+. Please click here to view the Application Level Check statement.

Strategy and Analysis

Profile Disclosure	Description	Reported	Cross-reference/Direct answer
1.1	Statement from the most senior decision-maker of the organization.	Partially	Message from the CEO & Chairman; Our CEO just recently joined CA Technologies so his joint statement with our Chairman does not include any missed sustainability targets.
1.2	Description of key impacts, risks, and opportunities.	Fully	Message from CEO & Chairman , Message from CSO, and Goals and Performance

Organizational Profile

Profile Disclosure	Description	Reported	Cross-reference/Direct answer
2.1	Name of the organization.	Fully	CA Technologies Inc.
2.2	Primary brands, products, and/or services.	Fully	Pages 4-10 of 10-K 10-K
2.3	Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.	Fully	Pages 4-10 of 10-K 10-K
2.4	Location of organization's headquarters.	Fully	One CA Plaza Islandia, NY
2.5	Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.	Fully	Pages 4-19 of 10-K 10-K
2.6	Nature of ownership and legal form.	Fully	Pages 4-19 of 10-K 10-K
2.7	Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).	Fully	Pages 4-19 of 10-K 10-K
2.8	Scale of the reporting organization.	Fully	Pages 4-19 of 10-K 10-K
2.9	Significant changes during the reporting period regarding size, structure, or ownership.	Fully	Overview
2.10	Awards received in the reporting period.	Fully	Awards and Recognition

Report Parameters

Profile Disclosure	Description	Reported	Cross-reference/Direct answer
3.1	Reporting period (e.g., fiscal/calendar year) for information provided.	Fully	Overview
3.2	Date of most recent previous report (if any).	Fully	Jun-12
3.3	Reporting cycle (annual, biennial, etc.)	Fully	Overview
3.4	Contact point for questions regarding the report or its contents.	Fully	Cynthia Curtis, cynthia.curtis@ca.com
3.5	Process for defining report content.	Fully	Overview
3.6	Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance.	Fully	This report covers calendar year 2012 and highlights from the first part of 2013. It includes activities occurring at all facilities, owned and leased, where CA Technologies has operational control (as defined by the WRI/WBCSD Greenhouse Gas Protocol). This report also includes all GHG emissions. Our Scope 3 sources include commerical air travel, and landfill waste for those facilities where we have data. Some activities undertaken by our suppliers are not included in this report.
3.7	State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope).	Fully	Our report, which is GRI-checked level A+, covers CA Technologies wholly-owned global operations. In the U.S., we work with partners to build strategic alliances to broaden our sustainability knowledge. Since we do not own these external organizations, we cannot include their full activities and results in this report. For limitation on our GHG emissions data, please refer to 3.6.
3.8	Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.	Fully	See Standard Disclosures 3.6 and 3.7
3.9	Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols.	Fully	CA Technologies has implemented CA Energy and Sustainability Management solutions to measure and track sustainability projects and energy consumption across offices, labs and data centers. On an annual basis, we report our emissions data through our responses to CDP. This year, we continued to have our emissions data reviewed and verified by KPMG.
3.10	Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of business, measurement methods).	Fully	We have made some acquisitions and divestitures in the past year. For more information, please refer to pages 1-2 of 10-K. Given the timeframe, we have not consolidated their results in this report.
3.11	Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.	Fully	The application of our current GHG calculation methodology to historical data has resulted in improved data accuracy and year-on-year comparability. In addition, we continue to use our own CA Energy and Sustainability Management solutions to manage our performance against our goals. For more information, please refer to Standard Disclosures 3.6 and 3.7
3.12	Table identifying the location of the Standard Disclosures in the report.	Fully	GRI INDEX
3.13	Policy and current practice with regard to seeking external assurance for the report.	Fully	We engaged KPMG to perform assurance procedures on our Scope 1, 2 and 3 (commerical business travel) GHG emissions data. To view their statement please go to External Assurance

Governance, Commitments, and Engagement

Profile Disclosure	Description	Reported	Cross-reference/Direct answer
4.1	Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.	Fully	Pages 5-20 of DEF14A
4.2	Indicate whether the Chair of the highest governance body is also an executive officer.	Fully	Business Practices
4.3	For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members.	Fully	Pages 15-20 of DEF14A
4.4	Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.	Fully	Business Practices and page A-8 of DEF14A
4.5	Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance).	Fully	Pages 24-50 of 10-K
4.6	Processes in place for the highest governance body to ensure conflicts of interest are avoided.	Fully	Business Practices and page A-6 of DEF14A
4.7	Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity.	Fully	Pages 11 and 17 of DEF14A
4.8	Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.	Fully	CA Technologies has developed quantifiable commitments to pursue a strategic approach to sustainability and issued a policy to extend our program to suppliers. For more information, please refer to Strategy and Corporate Policies; Code of Conduct; and Goals and Performance
4.9	Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.	Fully	Business Practices
4.10	Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance.	Fully	Business Practices
4.11	Explanation of whether and how the precautionary approach or principle is addressed by the organization.	Fully	CA Technologies supports a precautionary approach towards environmental management. We see an opportunity to enable greater energy efficiency and reduction of greenhouse gas emissions for our customers through accurate information collection and management. CA Technologies developed CA Energy and Sustainability Management for data gathering and reporting, and have leveraged that development work with our customers through new solution offerings. These solutions allow for standardized capturing and reporting of data, as well as the ability to identify the sustainable projects and goals for the organization.
4.12	Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.	Fully	Stakeholder Engagement and Corporate Policies
4.13	Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic.	Fully	Stakeholder Engagement and Corporate Policies
4.14	List of stakeholder groups engaged by the organization.	Fully	Stakeholder Engagement
4.15	Basis for identification and selection of stakeholders with whom to engage.	Fully	Stakeholder Engagement
4.16	Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.	Partially	While we engage with our stakeholders on an annual basis (see Stakeholder Engagement), we do not necessarily track the frequency of our dialogue for each type and group.
4.17	Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.	Fully	Overview

Economic

Performance Indicator	Description	Reported	Cross-reference/Direct answer
Our Approach
As the leading independent enterprise IT management software and service company, CA Technologies develops and delivers solutions that help organizations manage and secure their IT infrastructures, adopting new technologies and more flexible IT services to more effectively and efficiently respond to today's business demands. We support our customers’ need to manage and access technology securely to deliver high-quality IT services at a competitive cost. Increasingly, organizations need their IT to be more responsive and flexible. They want to better utilize their physical environments and significantly increase productivity by taking advantage of new technologies like virtualization and cloud computing. This situation offers us opportunities to sell new technologies and services to existing customers, as well as to acquire new customers in new geographies. CA Data Center Infrastructure Management (DCIM) and Energy & Sustainability Management solutions are designed to help organizations reduce carbon emissions, manage natural resource consumption, cut energy costs and achieve environmental goals. Our solutions for cloud computing, virtualization and automation and Software as a Service (SaaS) also help increase efficiency and lower costs while reducing carbon footprint. The cost savings we deliver can have substantial overall economic impact on our customers as well as our own operations. Through job creation, supplier contracts and partnerships, CA Technologies contributes long-term benefits to the communities in which we operate. Through our philanthropic activities we support education, technology sharing and health and community development. Our goal is to help transform the lives of underprivileged children throughout the world and to encourage the development of future leaders in the field of information technology.
Commitments
• Maximize shareholder value by pursuing a growth strategy • Invest in projects and entities that would benefit our long-term profitability
EC1	Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.	Fully	For CA Technologies financial highlights, please refer to pages 19-20 of our 2012 10-K; For community investments, please refer to Community Involvement
EC2	Financial implications and other risks and opportunities for the organization's activities due to climate change.	Partially	CA Technologies process for identifying risk lies in annual business planning as well as ongoing evaluation of the physical environment. The Facilities team is continually monitoring risks as they appear through a crisis management team including HR, Global Safety and Asset Protection and other key entities within CA Technologies. The Office of Sustainability along with this team identifies possible immediate and future impacts in order to put remediation plans in place. Planned events or possibilities are included in the budgeting cycle, and unplanned events are handled on a priority basis. To the best of our ability, we plan for all possible scenarios and have remediation actions ready to prevent or mediate any affect to the business. In addition, we have a corporate wide global business continuity plan and system, which identifies key resources and requirements for each site. Financial implications may include additional costs to mitigate risk as well as costs associated with possible business impediments caused by climate change.
EC3	Coverage of the organization's defined benefit plan obligations.	Partially	The company has defined contribution plans and therefore has minimal obligations under pension regulations. We do not report on our strategy to work towards full coverage and level of participation in retirement plans since the disclosure prescribed by the GRI Guidelines is not applicable to our business. We only have defined benefit plans in two locations and have minimal obligations.
EC4	Significant financial assistance received from government.	Fully	Zero
EC5	Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation.	Partially	In the US, minimum wage is $7.25/hour and all employees are paid above this range. In the UK, minimum wage is £6.08/hour and all employees are paid above this range.
EC6	Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.	Fully	CA Technologies works with its vendors to make sure they are committed to sustainable, ethical practices, continually monitoring these issues throughout our supply chain. In our U.S. operations, we spend 56% of our procurement funds with local, diverse businesses, more than the industry average of 23%.
EC7	Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.	Fully	While the selection of staff and senior management is based on a range of considerations, it is the company’s policy to try to fill vacancies from within the organization. Leadership, knowledge, performance and diversity are some of the factors considered in making selection decisions.
EC8	Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.	Fully	CA Technologies continues to accelerate programs led by Community Affairs that improve the quality of life in communities where we live and work worldwide and advance social, environmental and economic sustainability. For more information, please go to Community Involvement.
EC9	Understanding and describing significant indirect economic impacts, including the extent of impacts.	Not	No information

Environmental

Performance Indicator	Description	Reported	Cross-reference/Direct answer
Our Approach
CA Technologies environmental initiatives encompass our management of facilities and data centers, energy use, water and paper consumption, and supply chain. In addition, we seek to reduce environmental impacts related to our products and services through more sustainable distribution and packaging. We use our products and services to implement computing approaches that require less energy and data center real estate. These include virtualization, cloud computing and Software as a Service (SaaS). We are further shrinking our carbon footprint through our North American Flexible Workplace Program, which reduces our office real estate needs. Our investment in video conferencing technology reduces employee travel. We strive to have new constuctions obtain LEED certification and continue to implement green leases globally. Finally, we focus on reducing waste and maintain environmental standards throughout our supply chain.
Commitments
Scope 1 and Scope 2 greenhouse gas emissions by 35 percent by 2020, off of a base year of 2006 Continue to screen our suppliers and explore the issue of measuring e-waste at the procurement stage Continue to reduce greenhouse gas emissions by purchasing renewable energy and using telepresence units Strengthen programs that minimize waste generation and water consumption Adopt green lease policy for all new and re-negotiated leases Expand virtual meeting technologies and encourage sustainable travel for our employees
Organizational Responsibility
CA Technologies process for identifying risk lies in its annual business planning as well as in the ongoing evaluation of its physical environment. The Sustainability Advisory Council, along with the Sustainability Program Management Office, identifies possible immediate and future impacts in order to put remediation plans in place. Planned events or possibilities are included in the budgeting cycle and unplanned events are handled on a priority basis. To the best of our ability, we prepare for all possible scenarios and have remediation actions ready to prevent or mediate any effect to the business. In addition, we have a corporate-wide global business continuity plan and system, which identifies key resources and requirements for each company site. Financial implications include additional costs to mitigate risk and costs associated with possible business impediments caused by climate change. Our Global Facilities team reviews information about our resource consumption and manages the internal and external factors that influence our environmental performance. The group produces a report based on the company’s performance with respect to the environmental indicators mentioned above and coordinates with other divisions at CA Technologies, including Global Procurement, to extend our relevant policies to the supply chain.
Monitoring and Follow Up
In measuring our resource consumption, Global Facilities uses CA Energy and Sustainability Management solutions. Our internally developed tool provides a method and process for capturing our environmental data in real time. Global Procurement screens suppliers and vendors through requests for proposals and ensures that they comply with our environmental policies.
EN1	Materials used by weight or volume.	Fully	CA Techologies products and solutions are software applications, most of which can be distributed electronically. In North America, our products delivered physically in DVDs use biodegradable packaging. Based on the average weight of 85 grams for a DVD and case, the 609 physical units shipped in 2012 totaled 52 kg.
EN2	Percentage of materials used that are recycled input materials.	Not	CA Technologies uses recycled input materials but the percentage is not available at this time. We do not report on this information yet as we have been unable to gather the data. We plan to report on this more effectively in the future.
EN3	Direct energy consumption by primary energy source.	Fully	Automotive diesel: 57,218,261 MJ Automotive gasoline: 11,807,598 MJ Automotive LPG: 32,077 MJ Jet fuel: 46,102,616 MJ Distillate fuel & diesel: 22,673,253 MJ LPG: 205,958 MJ Natural gas: 98,361,866 MJ
EN4	Indirect energy consumption by primary source.	Fully	Renewable electricity: 67,721,939 MJ Grid Electricity: 322,288,938 MJ
EN5	Energy saved due to conservation and efficiency improvements.	Partially	Operational Efficiency and Energy
EN6	Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.	Fully	Our cloud-enabled CA Energy and Sustainability Management solutions use leading-edge technology to help our customers track and measure their energy and carbon data, and manage their sustainability program and initiatives. We also provide other solutions in cloud computing, virtualization and automation, and Software as a Service (SaaS), which can help organizations reduce costs, increase efficiency and improve their sustainability performance. Our CA Energy and Sustainability Management software, an on-demand and any on-premise solution, is only distributed electronically. For more information, please go to Customer Solutions.
EN7	Initiatives to reduce indirect energy consumption and reductions achieved.	Partially	Operational Efficiency and Energy
EN8	Total water withdrawal by source.	Partially	Most of our facilities are located in multi-tenant properties over which we cannot exercise complete control. For our Islandia office, we estimate that we used approximately 26.7 million gallons of water in 2012. While we do not currently report on our global water withdrawal, which we view as immaterial to our business as our operations are not water-intensive, we plan to expand the measurement of our consumption in other offices.
EN9	Water sources significantly affected by withdrawal of water.	Fully	Due to the nature of our business, we have not identified any significant water withdrawals made by our facilities.
EN10	Percentage and total volume of water recycled and reused.	Fully	See EN9; We do not reuse or recycle water because we don't have operations that make significant water withdrawals. However, in our Hyderabad, India facility we capture rainwater and recycle gray water for landscaping purposes.
EN11	Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.	Fully	CA Technologies does not have any buildings in protected areas or areas of high biodiversity value outside protected areas.
EN12	Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected.	Fully	Since we do not have manufacturing plants or facilities that discharge hazardous substances, we have not identified significant impacts of our activities, products, and services on biodiversity.
EN13	Habitats protected or restored.	Fully	See EN11 and EN12
EN14	Strategies, current actions, and future plans for managing impacts on biodiversity.	Fully	See EN11 and EN12
EN15	Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.	Fully	We have not identified significant impacts of our operations on habitats of species on the IUCN Red List.
EN16	Total direct and indirect greenhouse gas emissions by weight.	Fully	Scope 1: 14,864 tonne CO2e, Scope 2: 56,710 tonne CO2e
EN17	Other relevant indirect greenhouse gas emissions by weight.	Fully	Scope 3: 19,854 tonne CO2e
EN18	Initiatives to reduce greenhouse gas emissions and reductions achieved.	Fully	GHG Emissions
EN19	Emissions of ozone-depleting substances by weight.	Not	Due to the nature of our business as a software company, emissions of ozone-depleting substances are not applicable to CA Technologies.
EN20	NOx, SOx, and other significant air emissions by type and weight.	Not	Due to the nature of our business as a software company, emissions of nitrous and sulfur oxides are not applicable to CA Technologies.
EN21	Total water discharge by quality and destination.	Not	We do not report on this disclosure item as it is not material to our business. As a software company, our operations are not water intensive. Water discharges stem primarily from operating our office buildings. Due to the limited impact, we do not measure global water discharge at this stage. Although we do not track water discharge globally, we are currently exploring methods to conserve water in our global offices.
EN22	Total weight of waste by type and disposal method.	Partially	102.5 tonne; We do not report on type of waste and method of disposal as we have been unable to gather data. We expect to measure these more effectively in our future reporting.
EN23	Total number and volume of significant spills.	Fully	The only toxic substance used by CA Technologies is diesel fuel for back-up power generation. We did not have any spills in 2012.
EN24	Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.	Fully	Due to the nature of our business, we don't generate hazardous waste and have not transported hazardous waste shipped internationally.
EN25	Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff.	Fully	Due to the nature of our business, we don't have significant water discharges that could affect water bodies and related habitats. All of our water discharge is to municipal wastewater systems.
EN26	Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.	Fully	See EN27
EN27	Percentage of products sold and their packaging materials that are reclaimed by category.	Fully	CA Technologies provides customers with software and services, which require minimal or no packaging at all. 93% of our sales are distributed electronically but when a hard copy is required, we ship our DVDs in biodegradable packaging. Because the packaging is biodegradable, it is not reclaimed.
EN28	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.	Fully	Zero
EN29	Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce.	Fully	See EN27
EN30	Total environmental protection expenditures and investments by type.	Not	No information

Social: Labor Practices and Decent Work

Performance Indicator	Description	Reported	Cross-reference/Direct answer
Our Approach
CA Technologies offers many programs to develop and retain top talent. We have a competitive global compensation structure, health benefits at the top of the scale and ongoing wellness programs. We support career advancement through leadership development and other training programs at all levels. We also actively engage with our employees through performance reviews and annual surveys. Our compensation program is market focused and performance based with incentives built around both annual and long-term goals. We also have in place a global job architecture that ensures clarity, transparency and fairness in our employment practices around the world. Work-life balance is promoted through programs supporting teleworkers and home workers.
Commitments
Invest in talent development and promote workforce diversity and inclusion Pursue partnerships with leading universities in terms of skills and career development Maintain overall employee satisfaction Increase employee participation in company surveys Conduct more engaging activities globally to encourage additional employees to take the sustainability pledge Implement company-wide sustainability training program
Organizational Responsibility
Reports of breaches to our Code of Conduct are reviewed by the Ethics and Business Practices & Compliance Departments. These units report to the Compliance & Risk Committee, which reviews and provides recommendations to the board on our business practices, compliance activities and overall risk management.
Training and Awareness
As a software company, we need to heavily invest in talent development. This is done through leadership development programs and other training initiatives designed to create a pipeline of highly capable future leaders around the world. To maintain a work environment free of harassment and discrimination, our employees receive annual mandatory training in our Code of Conduct. As an equal opportunity employer, we make employment decisions based solely upon a person’s qualifications and job performance.
Monitoring and Follow Up
It is every employee’s responsibility to report violations to our Code of Conduct. We have an Ethics and Compliance Webline for employees to present an issue. Our Chief Ethics Officer can also be directly notified via email and phone.
LA1	Total workforce by employment type, employment contract, and region, broken down by gender.	Fully	See Workforce Diversity and Inclusion
LA2	Total number and rate of new employee hires and employee turnover by age group, gender, and region.	Fully	New Hires and Turnover
LA3	Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.	Partially	In the UK, we are legally required to offer same benefits to full, part time and temporary employees. In Australia, there are no benefits offered to temporary employees but the same benefits are offered to both full time and part time employees. In the U.S., part time benefits are limited to 401K, EAP, access to fitness center and on-site child care.
LA4	Percentage of employees covered by collective bargaining agreements.	Fully	Zero
LA5	Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.	Fully	There is no relevant policy in place for operational changes at CA Technologies.
LA6	Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.	Partially	10%
LA7	Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender.	Fully	As a software company, we do not have manufacturing facilities that are exposed to occupational safety risks. Because CA Technologies is OSHA exempt, we haven't established any safety measurement systems.
LA8	Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.	Fully	Work-Life Balance
LA9	Health and safety topics covered in formal agreements with trade unions.	Fully	Since we don't have employees covered by collective barganing agreements, we have not been covering these topics in any contracts or agreements.
LA10	Average hours of training per year per employee by gender, and by employee category.	Fully	Careers at CA Technologies
LA11	Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.	Partially	Careers at CA Technologies
LA12	Percentage of employees receiving regular performance and career development reviews, by gender.	Fully	Careers at CA Technologies; Also see LA1
LA13	Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.	Partially	Pages 15-20 of DEF14A, and LA1; We do not report on diversity metrics in terms of minority group since the disclosure as prescribed by the GRI Guidelines is not applicable to our business.
LA14	Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.	Fully	CA Technologies selects, compensates and rewards its staff based on principles of equality, merit and ability. Qualified recruits are paid in accordance with the knowledge, skills and experience they bring to the position, regardless of their gender. Similarly, bonuses and all other compensation is purely based on the performance achieved by the individual and the organization. While this is propriety information, we constantly evaluate our compensation policy to ensure that our employees receive equal pay for equal experience and performance.
LA15	Return to work and retention rates after parental leave, by gender.	Partially	95% retention, 5% leave; We do not report on employees who took parental leave by gender and employees who returned to work and were still employed after 12 months by gender since these information are proprietary.

Social: Human Rights

Performance Indicator	Description	Reported	Cross-reference/Direct answer
Our Approach
CA Technologies Code of Conduct outlines our ethical standards, which articulate our unwavering commitment to conducting business in a principled manner and always in compliance with the law. Actions of our employees, investors and business partners are guided by our Code of Conduct and policies on equal employment opportunities, harassment and retaliation. One hundred percent of our supplier agreements include human rights clauses. In managing related risks outside the U.S., we use World-Check Integrascreen to provide us with a global due diligence service.
Commitments
Participate in public policy and governance issues through industry associations. Promote company values and the principles of CA Technologies Code of Conduct by means of engagement and various training sessions.
Organizational Responsibility
Reports of breaches to our Code of Conduct are reviewed by the Ethics Business Council and Business Practices & Compliance Departments. These departments report to the Compliance & Risk Committee, which reviews and provides recommendations to the board on our business practices, compliance activities and overall risk management.
Training and Awareness
Our employees receive annual training on polices and procedures concerning human rights aspects relevant to CA Technologies.
Monitoring and Follow Up
It is every employee’s responsibility to report violations to our Code of Conduct. We have an Ethics and Compliance Webline for employees to bring up issues. Our Chief Ethics Officer can also be directly notified via email and phone.
HR1	Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening.	Partially	100%; We do not report on total number of significant investment agreements as this information is proprietary.
HR2	Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken.	Fully	100%
HR3	Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.	Fully	14,522 hours of training; For percentage, please see Ethics and Compliance
HR4	Total number of incidents of discrimination and corrective actions taken.	Fully	One issue reported, but it was found to be meritless.
HR5	Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights.	Fully	Zero; Also, see LA4
HR6	Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.	Fully	While we are not aware of any significant risk factors in our global operations, CA Techologies always ensures that its operations comply with international labor policies and upholds the highest integrity standards, as outlined in our Code of Conduct.
HR7	Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor.	Fully	While we are not aware of any significant risk factors in our global operations, CA Techologies always ensures that its operations comply with international labor policies and upholds the highest integrity standards, as outlined in our Code of Conduct.
HR8	Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations.	Not	No information
HR9	Total number of incidents of violations involving rights of indigenous people and actions taken.	Fully	o our knowledge, we don’t have any violations and involving rights of indigenous communities and facilities in close proximity to these groups.
HR10	Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments.	Fully	Since we do not have manufacturing operations, we do not have facilities that are subject to human rights reviews and/or impact assessments. We do, however, ensure that all of our global offices adhere to our Code of Conduct.
HR11	Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms.	Fully	Zero

Social: Society

Performance Indicator	Description	Reported	Cross-reference/Direct answer
Our Approach
CA Technologies philanthropic programs are vital to our community efforts, helping to make the most of people's talent and potential regardless of societal disadvantages. Our social initiatives are driven by the core philanthropic focus of improving the lives of underserved children and communities around the world. We do this by supporting organizations, programs and initiatives that enrich the lives and well-being of others through education, technology sharing and health and community support. At CA Technologies, we are committed to doing the right thing at all times. The value we place on integrity begins at the very highest level of the corporation. To ensure board oversight of management and to protect shareholders, the roles of CEO and Chairman are split. This arrangement frees the board to make its decisions without being unduly influenced by management interests and day-to-day issues.
Commitments
Continue to seek external verification of reports Embed sustainability initiatives in the governance realm and integrate philanthropic involvement with the overall program Assess the key topics and issues raised in our external stakeholder meeting with Ceres and map these against our business imperatives Increase giving outside the U.S.
Organizational Responsibility
Our Community Affairs Department organizes activities for employees to become involved in the company’s community endeavors. This group has the responsibility to maintain CA Technologies partnerships and make further connections with our communities. For business practices and compliance, the Corporate Governance Committee assists the board in fulfilling its responsibilities for the governance of the company.
Monitoring and Follow Up
Reports are regularly submitted to the board and management to help align the company’s social programs to its overall strategy. The Corporate Governance Committee works with the Ethics Business Council and Business Practices & Compliance Departments to ensure that all company activities are lawful. On a regular basis, the committee meets with the board and identifies changes in regulations that may affect our business.
SO1	Percentage of operations with implemented local community engagement, impact assessments, and development programs.	Partially	See Community Involvement; We currently do not track percentage of our operations with implemented community engagement, environmental impact assessments and community grievance processes but we plan to evaluate these in the future.
SO2	Percentage and total number of business units analyzed for risks related to corruption.	Partially	We do not report on this disclosure since the information is proprietary. CA Technologies, however, has an Enterprise Risk Management (ERM) program that is focused on CA Technologies most significant risks with respect to the its strategies, business operations, financial reporting, and legal and regulatory affairs. As part of our ERM program, we perform an anti-bribery (corruption) risk assessment, which considers the overall operating environment as well as the nature and location of our business activity.
SO3	Percentage of employees trained in organization's anti-corruption policies and procedures.	Fully	Ethics and Compliance
SO4	Actions taken in response to incidents of corruption.	Fully	Based on our risk analysis of our business units, there are no related incidents in 2012.
SO5	Public policy positions and participation in public policy development and lobbying.	Fully	Corporate Policies
SO6	Our Political Action Committee made 4 contributions in 2012 to candidates: Rep. Steve Israel (D-NY), Sen. Kirsten Gillibrand (D-NY), Rep. Judy Biggert (R-IL), and Rep. Michael McCaul (R-TX). These contributions were vetted and approved by our PAC Board. The total of these contributions was $8,000.	Fully	Zero
SO7	Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.	Fully	Zero
SO8	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.	Fully	Zero
SO9	Operations with significant potential or actual negative impacts on local communities.	Fully	As a software business provider, we are not aware of any exposure of the local communities to our operations. To our knowledge, our facilities don't release significant pollution or use hazardous substances that may severely impact our surrounding communities.
SO10	Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities.	Fully	While our operations do not negatively impact our local communities, we strive to minimize our resource consumption, as outlined in our environmental policies. For more information, please go to Operational Efficiency.

Social: Product Responsibility

Performance Indicator	Description	Reported	Cross-reference/Direct answer
Our Approach
CA Technologies keeps track of the performance of our solutions through customer satisfaction surveys. We also engage with our clients to assess areas of improvement in our services. Our software offerings include leading-edge products to measure, manage and report a company's progress in sustainability. We also provide solutions in cloud computing, virtualization and automation and Software as a Service (SaaS) to increase efficiency, lower costs and reduce carbon footprint. To lessen the environmental impact of our distribution processes and packaging in North America, our products on DVDs are in biodegradable packaging and most of our software solutions are available for electronic purchase.
Commitment
Move toward goal of 95% electronic distribution of software with no packaging or shipping of products.
Organizational Responsibility
Product responsibility is shared across all functions at CA Technologies. Our business divisions keep track of risks and opportunities under the supervision of executive management and the board.
Monitoring and Follow Up
We work with various survey groups to track overall customer satisfaction. We also maintain a dialogue with our customers to continually develop and enhance our product offerings.
PR1	Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.	Fully	We constantly engage with our customers to identify business and sustainability solutions. We always ensure that our solutions follow standards that are specific to software and software-related services. For more information, please go to Customer Solutions.
PR2	Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.	Fully	See PR1
PR3	Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.	Fully	We always ensure that our software products adhere to our quality procedures and standards. We also constantly provide support to our customers to enable them to get the greatest possible benefits from our products.
PR4	Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.	Not	No information
PR5	Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.	Fully	We work with various survey groups to track overall customer satisfaction. We also maintain a dialogue with our customers to continually develop and enhance our product offerings. For more information, please see Customer Solutions
PR6	Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.	Fully	One of our material issues as a software company is data protection and privacy. Thus, sustainable approaches to IT make security and privacy issues increasingly important. We constantly adhere to privacy rules and regulations to protect our customers, employees and other relevant stakeholders, and these standards are followed in our marketing activities.
PR7	Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.	Not	No information
PR8	Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.	Fully	Zero
PR9	Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.	Fully	Zero

Corporate Sustainability