To assist you with using CA Technologies products, we offer complimentary technical support and access to our online knowledgebase. Email-based technical support is available Monday through Friday, 8:30 a.m. to 5:00 p.m. U.S. Eastern Time (GMT-5). When requesting technical support using our online form, you should expect to receive a response from us within 48 hours.
Assistance is provided for short-term installation, configuration and basic usage questions. Support is not provided for the design and development of applications, the use of products in other than their specified operating environment, or failures caused by non-CA software.
You may visit CA Support Online to search the Knowledge Base, download fixes or post a question on the forums.
Complete this form to obtain Technical Support.
Back to CA Academic Initiative
