Stakeholder Engagement

We are expanding our engagement with stakeholders in many ways. CA Technologies continues its five-year participation with the UN Global Compact, and in November 2010, we were approved as a Ceres network company. Both of these organizations expand our interactions with a network of companies, investors, environmental organizations, public interest groups and governments who seek to address sustainability challenges.

Our participation as a Ceres network company continues to deliver credibility, expertise, and a depth of experience in driving sustainability leadership and best practices. Together, we identified key stakeholders of diverse viewpoints who can provide valuable insights as they look at our business from their unique perspectives. Our hope and expectation is they will continually challenge us to raise our own level of performance.

In our latest engagement with our key stakeholders, we discussed a variety of topics, from ways to differentiate ourselves in the sustainability arena to opportunities for leadership in the area of emissions measurement and management.

Global Compact
Our commitment to the UN Global Compact’s Ten Principles continues to be an important part of our operations worldwide. We participated in the UN Global Compact Leaders Summit 2010. Chaired by UN Secretary-General Ban Ki-moon, the event marked the 10th anniversary of the Global Compact’s launch and brought together more than 1,000 global leaders dedicated to building a new era of sustainability.
Ceres
Ceres is a national network of investors, environmental groups and other public-interest organizations working with companies to address sustainability challenges such as global climate change. As a member of the Ceres network of companies, CA Technologies has committed to working with the organization on various aspects of its sustainability performance and disclosure. Though being a Ceres company is not itself a stamp of approval for our business practices, we intend to leverage this partnership to help reduce our, and our customers’, environmental footprint. As of 2012, we engaged in a formal stakeholder engagement dialogue with our key stakeholders. Among the actions identified for CA Technologies to make changes on in 2012 were:
  • Explore the use of CA ecoSoftware beyond energy and emissions measurements to employee and social initiatives tracking
  • Continue to more closely align our Community Affairs with sustainability
  • Collaborate with our top suppliers to drive sustainability improvements

The list below identifies additional stakeholder groups we have worked with over the past year. Through the dialogues we intend to have in 2012 and beyond, we aim to identify the key topics of concern for our stakeholders, and work proactively with these groups to address them.

The following highlights the scope of our stakeholder engagements, which occur on an annual basis.

Business Partners

  • Collaborate with clients, consultancies and providers, including Capgemini, Deloitte, Fujitsu, Glacial Energy, ICF International, Jones Lang LaSalle and Siemens to identify effective practices and new ways to address organizations’ sustainability challenges and implement leading-edge energy efficiency solutions
  • Conduct regular customer satisfaction surveys to continually develop our products and services

Suppliers

  • Screen our suppliers to confirm that their business practices are in line with our policies
  • Measure more than 30 metrics on a monthly basis using industry and best-in-class data from the Procurement Strategy Council, Sourcing Interest Group and other organizations
  • Continue to implement our Hiperos program, which is run on targeted suppliers and closely aligned with state, federal and international measurement standards for public reporting
  • Obtain recommendations from our U.S. product supplier, Office Max, to evaluate recyclable materials to reduce impact and save cost

Employees

  • Assess employee satisfaction and other key issues via regular surveys
  • Facilitate talent development through programs such as our Global Future Leaders Development Program, Accelerated Leadership Development Program and Global Leadership Development Program
  • MManage input at the executive level via Ask Bill feedback mechanism where employees can directly raise their concerns to our CEO
  • Provide feedback mechanisms including the Compliance and Ethics Helpline, which allows employees to address potential ethics violations

Communities

  • Partner with organizations that promote educational initiatives and foster IT talent
  • Provide employees with the opportunity to take time during business hours to participate in a variety of volunteer activities throughout the year, on Earth Day and during CA Together in Action, our worldwide volunteer month

Shareholders

  • Increase transparency of our sustainability efforts and disclosure of our metrics to our shareholders through our Board committee, which oversees sustainability at the governance level

NGOs

  • Continue to report to the Carbon Disclosure Project to demonstrate our emissions reduction efforts
  • Commit to building strong and productive communities worldwide by endorsing the UN Global Compact’s Ten Principles
  • Leverage our Ceres membership to enhance our dialogue with companies, investors and NGOs that share our goals in accelerating sustainability
  • Continue Bill McCracken’s directorship at the National Association of Corporate Directors (NACD), an organization whose mission is to advance exemplary board leadership
  • Participate in the World Economic Forum, Davos, Switzerland, shaping an agenda for change with key global leaders
  • Participate with the Clinton Global Initiative, which convenes global leaders to devise and implement innovative solutions to some of the world’s most pressing challenges

Government

  • Engage with local elected officials regarding sustainability issues on Long Island, New York
  • Promote a smart electric power grid through executive representation on the Board of Directors of the New York State Smart Grid Consortium

Academics

  • Partner with 34 leading universities and 90 academic collaborators in 10 countries to cultivate students’ technology skills and talents, enabling them to succeed in the workforce