IT departments must focus on initiatives that drive revenue and growth to remain relevant to the business while optimizing service delivery that keeps the business running. This “new normal” demands innovative solutions, operational efficiency and stronger business outcomes.
To support this transformation, service providers must bridge the gap with an advanced engine founded on quality, agility and rich capabilities that do not compromise cost, risk or security. The pressure is on service providers to bring new services to market and help their customers deliver a more individualized user experience.
Business Service Innovation from CA Technologies can help extend service provider’s business and transition customers from managing technology to delivering solutions by enabling them to:
- Accelerate - Drive innovation by leveraging new technologies and the cloud to meet customer needs and increase revenue and margins
- Transform - Free up resources to invest in new profitable services that improve efficiency and achieve economies of scale
- Secure - Reduce risk by eliminating barriers to entry and preventing data breach, improper access and fraud