What it’s like
“Every day is a new learning experience. In CA Technologies Support you quickly become a product and technology expert.”
- Chershauna Dorsey, Lisle, IL
"CA Technologies Support helps you grow beyond your comfort zone and provides new challenges with each customer. It’s never boring."
- Jeffrey Sun, Toronto, ON
“Each day you are faced with a unique challenge that gives you something new to explore. You solve one problem and you can move on to another one right away.”
- Ken McCann, Islandia, NY
“My team works collaboratively together in an open and honest environment. We are empowered to do whatever it takes to resolve customer problems. We develop strong customer relationships.”
- Karen Phan, Austin, TX
“Technology changes so fast. Each customer contact introduces a different level of complexity. The challenge is to keep expanding your knowledge and expertise.”
- Saravanan, Ramalingam, Boston, MA
What it takes
Support at CA Technologies has a direct impact on the customer experience, whether we're answering questions or troubleshooting issues in real time. Successful candidates will have a technology background, a strong knowledge of software applications and operating systems, as well as solid communication and problem-resolution skills. You should be comfortable with the dynamic, sometimes urgent pace of helping customers address real-world business needs. New employees will join a collaborative team environment that offers dedicated mentoring, close contact with experts from many areas, and opportunities for deep involvement with technology and business processes. You also gain a career path with many avenues for advancement, whether in Support or other CA Technologies organizations.
CA Technologies Support offers opportunities for recent college graduates in the following discipline:
Associate Support Engineer
The Associate Support Engineer Program bridges the gap from the education life to work life. The program includes structured classroom and hands on training, mentoring and networking all designed to jump start your career with CA Technologies. You will learn and master CA Technologies systems and products, new leading-edge technologies and the soft and hard skills necessary to communicate professionally with customers, troubleshoot issues and resolve their critical problems, helping them to better understand and use their CA Technologies products.
- Entry level
- Learn and master key technologies and products
- Work with mentors
- Assist customers use CA Technologies latest solutions
- Solve problems
- Be part of an award winning team
- Advance your career
- Build your personal network
