Change and Configuration Management
Success Story
San Francisco Health Plan achieves more with less by automating IT management

Manage your entire change lifecycle — from incident to resolution — while setting priorities for changes and seeing the impact before a change is made. Strong change management allows you to reduce the risk of uncontrolled changes and enforce application quality.
The Challenge
To reduce the risk of uncontrolled changes, improve IT service quality and achieve compliance, your IT organization needs a change management solution that can help you:
- Control errant changes that lead to non-compliance and unplanned downtime
- Provide a system of checks and balances to ensure strategic versus reactive change management
- Offer a single view of changes and interdependencies
- Make informed change decisions and demonstrate accountability and traceability
The Solution
CA Change and Configuration Management (CA CCM) helps you:
- Manage change strategically, rather than reactively
- Make informed change decisions and demonstrate accountability and traceability
The Details
CA CCM delivers:
- The right controls to account for all IT changes when asked by an IT auditor or compliance officer
- Visibility into the impact of changes — before making them
- Controls that enforce application quality
Contact Us
- +1 800 225-5224
Analyst Reports
CA CMDB Gains Momentum (186 KB PDF) 
CA: Innovation in Governance, Risk and Compliance (861 KB PDF) 