Manage your entire change lifecycle — from incident to resolution — while setting priorities for changes and seeing the impact before a change is made. Strong change management allows you to reduce the risk of uncontrolled changes and enforce application quality.

The Challenge

To reduce the risk of uncontrolled changes, improve IT service quality and achieve compliance, your IT organization needs a change management solution that can help you:

Control errant changes that lead to non-compliance and unplanned downtime
Provide a system of checks and balances to ensure strategic versus reactive change management
Offer a single view of changes and interdependencies
Make informed change decisions and demonstrate accountability and traceability

The Solution

CA Change and Configuration Management (CA CCM) helps you:

Manage change strategically, rather than reactively
Make informed change decisions and demonstrate accountability and traceability

The Details

CA CCM delivers:

The right controls to account for all IT changes when asked by an IT auditor or compliance officer
Visibility into the impact of changes â€” before making them
Controls that enforce application quality