Geography: Latin America
We have significantly reduced the need for manual identification of failures, and, in many cases, we are avoiding failures that would have gone undetected before we implemented the solutions. Emanuela Silva
, Support Manager for Systems and Monitoring , Banese
Banese is a financial institution whose majority shareholder is the government of the state of Sergipe, which holds 90 percent of capital, and positions itself as a driver of development in the Northeast.
The IT department at Banese is fundamental for implementing the bank’s strategic planning and increasing the portfolio of products and services offered to customers. To meet its objectives, it needed to improve monitoring for core systems.
Following a thorough study of market offerings, the institution implemented CA Infrastructure Management and CA Application Performance Management.
The solutions significantly reduced call registry and troubleshooting as well as automating fault detection before they became an issue.