There was not a single minute of unplanned downtime for our SAP environment, with the help of proactive monitoring. André Toche
, Senior Manager, IT Operations , GSK Vaccines
Headquartered in Belgium, GSK Vaccines business develops, produces and distributes more than two million vaccines every day. As well as helping to combat potentially life-threatening illnesses, such as measles, hepatitis and rubella, the vaccines represent a key revenue stream for GSK Vaccines. In 2014, the Vaccines business contributed £3.2 billion (14%) to the company’s overall turnover.
With a focus on reducing risk and simplifying its operating model, the company needed to safeguard and optimize the performance and availability of its SAP environment. The IT team also wanted visibility of performance trends from a user’s perspective to help safeguard the application experience for users.
SAP specialist Sopra Steria helped GSK Vaccines deploy CA Unified Infrastructure Management in 2007 for the end-to-end monitoring of core SAP environments, including its intranet, extranet, laboratory information management system and Documentum enterprise content management platform.
Using the CA Technologies solution has enabled GSK Vaccines to increase IT productivity and reduce costs while freeing up IT staff to focus on added value tasks.