CA Unified Infrastructure Management Improves Student Experience and IT Service Quality at St Gallen University - CA Technologies
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University of St. Gallen (HSG)

Geography: Europe

Industry: Education

Thanks to the flexible architecture of CA Unified Infrastructure Management, we are now able to equip sites with a mobile measurement sample to quickly and easily compare response times with the other locations. Paul Fürer, Systems Manager, University of St. Gallen


The University of St Gallen (HSG) is one of Europe’s leading universities for economics. Around 8,020 students from 83 countries study business administration, economics, law and social sciences at the university.


The university wants to provide the highest quality IT solutions and a wide variety of applications to all its users. It required an enterprise-class monitoring solution to determine and measure IT performance against KPIs.


The university decided to use CA Unified Infrastructure Management. The solution is easy to use and thanks to its modularity is designed to cope with the university’s growing demands in the future.


Using CA Unified Infrastructure Management the IT team is now able to accurately measure IT performance and respond proactively to bottlenecks. This resulted in a better experience for students and improved operational efficiency for IT.



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