Geography: North America
Industry: IT Services
The CA Technologies solution has a small footprint and a low total cost of ownership. It also enables us to manage our clients’ IT infrastructures more efficiently. These two factors combined result in lower service delivery costs for us and our clients. Jeff Pothier
, Senior Solutions Consultant , Empowered
Empowered helps organizations design, deploy and manage integrated IT solutions that address today’s challenges. It has 90 employees based at eight sites in Canada.
Increasing data volumes and new initiatives around mobility, BYOD and collaboration are putting greater strain on organizations’ networks. To help its clients maximize their service availability, Empowered needed better monitoring tools.
CA Infrastructure Management 2.0 enables Empowered to monitor and manage hundreds of thousands of devices for approximately 50 customers. The solution enables faster problem resolution and provides broad reporting capabilities.
Empowered can manage a wider range of IT systems and solutions, including new technologies, more efficiently. This enables it to minimize costs and maximize service levels.