Global Bank Achieves Significant Savings and Increased Transaction Volume with Zero-Touch Authentication - CA Technologies
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Global Bank

Geography: Europe

Industry: Banking

Risk analytics and advanced authentication models are designed to take down the fraudsters, enrich the customer experience and yield higher fraud benefit and profit. Revathi Subramanian, Senior Vice President of Data Science, CA Technologies


A leading provider of banking and financial services with a significant global footprint. The organization offers a range of banking products and financial services to personal, commercial and corporate and institutional customers worldwide.


Stopping fraudulent online payment transactions while delivering a smooth checkout experience for legitimate customers. Implementation needed to be quick without requiring additional internal IT resources at the bank.


A secure, frictionless checkout experience for legitimate cardholders with CA Technologies “zero-touch” 3D Secure authentication solution. This first line of defense reduces card-not-present fraud using advanced models to identify legitimate transactions.


The bank has detected a significantly higher number of fraud cases while impacting a smaller portion of legitimate transactions by utilizing the model scoring. This has resulted in dramatically lower abandonment rates and significantly decreased operational cost.



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