Global Health Care Services Company Improves Prescription Processing for Millions of Patients with CA Application Performance Management - CA Technologies
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Global Health Care Services Company

Geography: North America

Industry: Healthcare

With CA Application Performance Management, we can help our customers ensure that millions of patients get the medicines they need on time. It reassures our customers that we are a partner they can trust. Steve Stewart, Monitoring Architect, Global Health Care Services Company


The company is a leading retail distributor of pharmaceuticals and provider of health-related IT, medical supplies and care management tools.


The company’s flagship software processes millions of prescriptions for pharmacies and universities across the US. To ensure the system is available 24x7 for its customers, downtime needs to be eliminated.


CA Application Performance Management is used to monitor more than 5,000 metrics on 214 application servers, reporting on system status every 15 seconds to centralized dashboards.


With system availability often hitting 100 percent, six million patient prescriptions can be processed efficiently every week. The company has also been able to free up IT resources and support business growth.



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