Geography: North America
Industry: IT Services
With CA Unified Infrastructure Management, there isn’t just a single way to do something, and customization is easy. It becomes more a question of how we prefer to accomplish a task—like measuring server performance—instead of whether or not it’s possible. Tom Beckman
, Chief Operating Officer , IT Authorities
IT Authorities is a cloud and managed service provider, specializing in designing, implementing, and managing technology solutions for businesses across the globe.
To demonstrate more value to existing and potential customers, IT Authorities needed to enhance the sophistication of its monitoring capabilities. Clients were demanding greater insight into critical systems and applications.
CA Unified Infrastructure Management provides IT Authorities with 24/7 unified monitoring of clients’ applications and systems. It offers portal-based views of services that deliver greater insight into the performance of client infrastructures.
IT Authorities has greater insight into client infrastructures, which has resulted in improved availability. As well as better meeting the needs of its existing clients, IT Authorities has been able to win new business.