Geography: North America
Industry: IT Services
The CA Agile Operations solutions provide actionable insights and visibility of the impact of an issue across the entire process. Allen Schwartz
, IT Operations Manager , Lexmark
Lexmark provides businesses of all sizes with a broad range of printing and imaging products, software, solutions and services that help customers to print less and save more.
Lexmark is undergoing a major transformation from a hardware manufacturer to a solutions and software provider. It required a solution that would help it drive and support a multi-faceted approach to improving IT and business processes.
CA Agile Operations solutions have been deployed to monitor core applications as well as 1,500 servers and 2,200 network devices globally. End-to-end monitoring and visibility is improving the performance of applications and infrastructure.
With improved business processes and collaboration, Lexmark can deliver better services for its customers. This will help it to achieve its strategic transformation and remain competitive in its target markets.