Geography: Latin America
When there is a slowdown in an environment such as SAP, for example, we can now warn our internal client proactively, long before the user perceives any problems. This builds trust. Raphael Menezes
, Systems Analyst , Petrobras Distribuidora
Petrobras Distribuidora is a subsidiary of Petróleo Brasileiro that markets and distributes petroleum products throughout Brazil. The company is currently the country’s largest oil distributor.
One of the greatest challenges faced by the company’s IT department is to quickly and proactively resolve incidents in the production environment and anticipate potential problems.
To monitor its production environment, Petrobras Distribuidora deployed CA Application Performance Management, eliminating the need to work from application logs, which was a reactive and time-consuming approach to troubleshooting.
In addition to identifying incidents quickly, CA Application Performance Management enables Petrobras Distribuidora to analyze resource allocation, thereby enabling preventive management. Potential issues can be identified and addressed before problems occur.