Geography: North America
Industry: IT Services
A lot of the tools that we use from CA have algorithms that can identify trends, and so we’re able to take the necessary proactive steps before we start seeing a site or environment failover. So instead of monitoring CPU load, we can monitor at a thread level, and therefore we’re able to capture the performance issue before it really becomes a public-facing issue.
, Sr. Manager, Critical Application Services , Rackspace
Using tools from CA Technologies, Rackspace receives visibility into their applications so they can fix performance issues before they reach the customer.