R+V Versicherung: Better Information Exchange Increases Customer Satisfaction - CA Technologies
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R+V Versicherung AG

Geography: Europe

Industry: Insurance

CA API Gateway doesn’t just offer increased security, it simplifies our processes. Lars Schäfer, System Engineer, R+V Versicherung AG


With more than eight million customers, approximately 23 million insurance contracts and more than €12 billion income from premiums, R+V Versicherung is one of the largest providers of insurance services in Germany.


Brokers, insurance companies and government organisations use a diverse range of dedicated company applications, which cannot be linked directly to the Trusted German Insurance Cloud (TGIC) without significant adjustments being made to IT infrastructures and access points.


APIs provide the best solution for overcoming this challenge. R+V Versicherung AG uses CA API Gateway to adapt APIs to new industry standards and fulfil branch requirements, while also improving service levels for customers.


As a result, insurance quote generation has been simplified and processing times for customer requests significantly reduced.



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