Geography: Latin America
With the CA Service Assurance solutions, problems are handled in a more agile or proactive way. Juliano Murlick
, IT Infrastructure Manager , Sicredi
Sicredi is one of the largest cooperative credit systems in Brazil, with operations in 10 states, 1,125 offices and 1.8 million members.
Sicredi’s monitoring platform was based on disparate tools, which resulted in duplicated and uncorrelated events. This made it harder to resolve problems impacting business services.
Sicredi adopted a CA Service Assurance solution based on CA Spectrum, CA eHealth, CA Application Performance Management and CA Network Flow Analysis.
Sicredi can now manage its IT services in an integrated way with visibility of all components. This means it can quickly detect the root cause of problems, resulting in reduced mean time to repair.