There is a direct correlation between a stable well-managed IT infrastructure and customer satisfaction. With the CA Technologies solutions, we can ensure that our systems and services are highly available to prevent disruption to customer services.
, Group Infrastructure IT Director , Tesco
Tesco is a global retailer, employing 530,000 people across 12 countries. Its traditional in-store model is complemented by a range of other online services, such as banking and insurance.
To support digital growth, Tesco must ensure it has strong IT foundations in place. To achieve this, it needed to consolidate, centralise and standardise IT management.
Tesco has established a standard IT management platform using CA Infrastructure Management solutions in the UK. The platform is currently being extended to Asia and Central Europe.
Tesco has been able to reduce costs through standardisation. It has also been able to maximise IT availability and business agility and support digital growth.