Geography: Middle East
We can now view at a glance who has been assigned to which project, along with expected project targets and actual performance, which improves transparency and accountability.
Head of QC
, National Commercial Bank
Around 3.5 million customers in the Middle East bank with The National Commercial Bank. The financial institution has a network of 400 branches and 1,500-plus ATMs in the region.
To fulfil its digital banking goals, the bank has embarked on a significant change programme. To ensure IT projects are delivered successfully, more transparency and control across the project lifecycle was needed.
CA Project & Portfolio Management is used by more than 300 people to manage strategic and tactical projects. It has helped to simplify reporting, resource allocation and budget tracking.
The National Commercial Bank has been able to strengthen project governance, restructure the organisation, change the operating model, reduce administration overheads by 20 percent and enhance cost control. All of these factors aid the bank’s transformation.