Unum Accelerates Time-to-market for New Business Services and Frees Up 600 Hours a Month with CA Process Automation - CA Technologies
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Geography: North America

Industry: Insurance

CA Process Automation means we no longer waste talented resource on repetitive server builds. Rob McCoy, Senior Infrastructure Engineer, Unum


Unum offers 20 million individuals and their families security in the event of life-changing events. It provides disability, life, accident and critical illness insurance in the workplace.


To cope with business demand, the IT team needs to build up to 30 servers per month. A highly manual process not only took 20 hours per device but also prevented full server standardization.


With CA Process Automation, Unum has been able to automate around a dozen core infrastructure tasks, including server deployment, maintenance and retirement. Workflows can be easily adapted and any issues quickly detected.


An automated approach has saved Unum nearly 600 hours a month, with new servers now deployed in a matter of minutes. Builds and security protocols have been standardized, which safeguards the quality of customer services.



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