Published: 20 Jun 2011
MyCA is an online resource on ca.com where you can connect, learn and share. Collaborating with colleagues, experts and communities on MyCA enables you to get the most out of your CA Technologies solutions.
To simplify and improve your overall experience, we have integrated the support functions which are in CA Support Online (support.ca.com) into MyCA. This includes case management, product and solution downloads, compatibility information, product support pages, and license management. Go Live with CA Technologies project management functions are also integrated into MyCA. While most key support functions in MyCA are similar, new features have been added and there are changes to the overall navigation. With MyCA, you can manage your product portfolio and connect with others in one place.
If you are a customer or partner who is new to MyCA, below are web-based training courses to help you get started.
The MyCA help library contains video simulations for the major features offered on MyCA. The topics covered are:
MyCA Overview
- Overview of MyCA and how it provides one location for you to connect, learn and share (03:00)
CA Communities
Action Center
Case Management
Documentation
Product Pages
Project Management
Environment Profile
Download Center
Licensing
Search and User Adminisration
- Search (03:44)
Finding what you require is made easy!
- User Administration (03:44)
Take ownership of administering user access and requests for your sites with User Administration!
- Finding Answers in MyCA
Web based training course on how to find answers in MyCA. (CA Technologies employees use this link).
