Published: 24 Jul 2012
The ever-increasing complexity of the technology landscape, coupled with stagnant or decreasing budgets, has many organizations looking for ways to manage complexity, improve cycle times and reduce service delivery costs.
To close the gap between flat budgets and the growing demand for IT operations to support new business services, IT departments are starting to move from a technology-centric to a service-centric model to think and act more holistically about how they relate to the business.
This resource center offers information and real world examples of how organizations can transform IT to simplify and optimize service quality and reduce delivery costs to ultimately drive innovation and growth for the business.
