How do you provide secure access to Web-based services and applications? With more than eight million customers visiting its portals, BT had to find a cost-effective answer.
By deploying a CA Identity & Access Management solution, the communications giant has been able to centralise user authentication and authorisation to key external and internal Web applications.
This simplified sign-on approach has not only helped to reduce operational costs but also enabled BT to enhance the customer experience by extending self-service options and increasing time to market for new applications.
