Business:
CA Technologies is an IT management software company. It helps customers manage and secure their IT environments and deliver flexible IT services.
Challenge:
With a global customer base supported by a number of Web and SaaS services, CA Technologies needs to ensure a consistent user experience and quickly resolve any performance problems.
Solution:
CA Application Performance Management (APM) Cloud Monitor enables the IT team to replicate customer transactions from over 60 global locations to identify potential problems.
Result:
CA Technologies can provide a consistent experience across its Web services and SaaS offerings, which safeguards competitive advantage and revenue generation. The company also reduced its monitoring costs.
