Business:Fred. Olsen includes 12 companies with business interests ranging from transportation and shipping to renewable energy and estate management. The group’s UK-based operations are mainly concerned with travel and leisure.
Challenge:To ensure Fred. Olsen provides exemplary customer service, particularly within its travel business, its business systems and data need to be highly available. IT downtime can impact customer-facing and back-office operations so backup processes need to be fast and reliable, particularly onboard the company’s ships.
Solution:To safeguard its business systems and data in the UK Fred. Olsen has deployed CA ARCserve Backup. The solution protects four terabytes of data from eight Exchange servers and SQL databases running in both Windows and Linux platforms. This incorporates all the company’s business systems, from email and accounting systems to order and ship management tools.
Result:Consolidating its backup processes with CA ARCserve Backup v12.5 has made it easier and quicker for Fred. Olsen to backup and restore data across all its UK operations. By automating backup and reporting, the CA solution enables the company to provide continuous and high-quality customer services.
