Business: Garanti is Turkey’s second largest bank by asset size with nearly 800 branches and more than 3,000 ATMs. Eight million customers rely on Garanti Bank for a range of integrated financial services, including pensions, leasing, asset management, brokerage and retail banking.
Challenge: The bank’s extensive branch network is supported by centralised systems - including an IBM z/OS mainframe, which underpins Garanti’s critical transactions and business processes. To ensure it can manage this environment efficiently, the bank needed to reduce its reliance on manual processes and specialist skills.
Solution: Garanti has simplified the maintenance and installation of key z/OS products from CA Technologies by deploying CA Mainframe Software Manager (CA MSM). Thanks to the solution’s Web-based dashboard and automated processes, it can be used both by the mainframe team and support groups without specialist mainframe skills.
Result: By simplifying elements of its mainframe operations, Garanti can safeguard the performance of the environment and make better use of its IT resources. Product installations can be completed in a matter of minutes rather than hours, which not only improves but also quality of service.
