Business:
The Indian state of Uttar Pradesh has a population of 190 million people and is the country’s most populous state with 72 districts, nearly 700 cities and 100,000 villages. The state government is responsible for providing a range of public services.
Challenge:
Many public services are now available to Uttar Pradesh’s citizens via the Internet, which means the state requires 24x7 connectivity for its IT systems. The size of the state’s network, however, made it difficult to guarantee service levels and bandwidth capacity. The IT team also lacked early visibility of possible faults, which meant problem resolution took longer.
Solution:
CA eHealth Performance Manager and CA Spectrum Infrastructure Manager have enabled the state to automatically discover more than 1,000 routers and switches and create a hierarchal map of its network infrastructure. The devices are monitored 24/7 by the solutions, which helps the state proactively detect problems and their root cause.
Result:
By preventing network problems and increasing performance, the CA Technologies solutions enable the state to provide a better egovernment experience to millions of people. By simplifying the delivery of public services, the state has also been able to make significant cost savings.
