Business: Home Hardware is a Canadian retailer specializing in home improvement, building and lumber materials and furnishings. Each store is independently owned, and has access to more than 100,000 products. The company also operates four distribution centers.
Challenge: Technology is fundamental to the company’s supply chain and maximizing the profitability of its stores. To ensure new IT systems can be implemented quickly, Home Hardware must be able to manage its IT projects effectively.
Solution: Home Hardware uses CA Clarity Project & Portfolio Manager (PPM) to centrally track project information, status and performance. Project information is used both by members of the IT team and business stakeholders to help enhance resource management and capacity planning.
Result: Home Hardware is able to deliver better quality IT projects that are aligned to its strategic goals. By ensuring the business and individual stores can maximize the benefits of new technology, Home Hardware can ensure a quality retail experience for its customers, which is fundamental for revenue generation.