CA Technologies Channel Index 2013: Innovation Takes the Lead
The CA Technologies Channel Index 2013 is an annual study which tracks the IT industry outlook of CA Technologies partners. The results revealed that a climate of innovation is emerging from customers and partners alike.
The study found that, on average, CA Technologies partners spend 34 percent of their time helping customers with innovation projects that enable new revenue-generating services.
Partners are innovating too, evolving their business models to adapt to customer demand and evolving into managed service providers (MSPs). The study found that 60 percent of partners have become or started to become full MSPs.
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