Published: 9 Feb 2012
As organizations look to provide more efficient and effective services to their customers and employees, many are struggling with balancing the increased demand for solutions to meet growing consumer-driven business needs against the limited supply that even the most efficient IT organizations can deliver. Combine that with the drive for increased speed, shrinking budgets and mitigated risk and you’ve got the “new normal.”
This rise of “Consumer Driven IT”, essentially a blurring of the lines between business and personal domains, is transforming the way the IT organization must deliver and secure services. To address this challenge, now, more than ever, IT has the opportunity leverage Consumer Driven IT to drive above-the-line initiatives focused on new or expanded revenue sources -- not just responding to new devices, social networks, and other consumer technologies, but proactively leveraging the cloud to provide new IT services across any and all platforms, devices, and geographies.
Panelists at this event included:
Andi Mann - Vice President, Cloud Strategy from CA Technologies
Mark P. McDonald – Group Vice President & Gartner Fellow from Gartner
Tom Place - Vice President, Chief Technology Officer from Coca-Cola Refreshments
Scott Dresen – Vice President, Enterprise Technology Services from Spectrum Health
Laura Miller - Vice President, Global Product Development from First Data Corporation
For more information about Consumer Driven IT – visit www.ca.com/cdit
