Published: 13 Nov 2011
Scalable and cost-effective Infrastructure Management is paramount to a successful Managed Service Provider (MSP) business. For MSPs, selecting the right Infrastructure Management solution is an essential first step.
This paper introduces unique challenges service providers face in managing IT infrastructure, particularly in contrast to the traditional approach used by enterprise IT organizations. The considerations shared here are based on industry trends and best practices collected across a broad range of service providers and customers.